eHealth Exchange Knowledgebase Article
Attached to this Knowledge base article is an Excel spreadsheet called the Production Certificate Authority Form This spreadsheet contains a form that needs to be filled-out and returned to us in order to issue your PRODUCTION certificate codes. Please ensure that the contact information and that the name of your server, or servers, is precisely correct as it will be used for the certificate official record and data fields.
The server should be a fully qualified host name, such as "exchange-prod.my-org.com". You may list more than one server if your organization wishes to obtain and use more than one production certificate. Please also note the port number restrictions as per the Exchange Messaging Platform specification, and the end-point naming conventions as per the Exchange Services Registry specification.
The Exchange specifications may be found at: http://sequoiaproject.org/resources/exchange-specifications/
Once the form has been filled out, it should be emailed to techsupport at sequoiaproject dot org. If this is an open issue in our ticket tracker, be sure to include the ticket number in the subject line of the email by hitting 'reply-all' to the latest email related to this support ticket.