Start a conversation

X.509 Certificate New/Renew Checklist

 

The following checklist provides all the necessary documents required to renew or request a new certificate for both Validation and Production environments.

 

Validation Environment

  1. A new Certificate Authority form
  2. A new/current Service Registry .INI form (ONLY if changes to the directory need to be made) 

 

Validation Next Steps

After all the information is submitted to techsupport at sequoiaproject dot org, eHealth Exchange Staff will verify it and provide the participant with the necessary information to obtain the X.509 Certificate.

For the latest installation guide see: http://ehealthexchange.kayako.com/Knowledgebase/Article/View/3/0/x509-certificate-installation-guide 

Note: For validation there is no need for Entrust forms, a subscriber or proxy because the environment does not contain real patient data.

 

Production Environment

  1. Up to date Entrust Subscriber Agreement and Entrust Subscriber Identity Verification
  2.  Copies of the verified forms of identity.
    • These copies can be sent directly to techsupport, or if you prefer to use a secure e-mail, please note that in the ticket and eHealth Exchange staff will respond with the appropriate e-mail to use.
  3.  A new Certificate Authority form(ONLY if changes have been made)
  4.  A new/current Service Registry .INI file (ONLY if changes to the directory need to be made) 
  5. The subscribers’ approval for this request
    • The subscriber will need to send an email to the respective Support Ticket approving the request
    • The subscriber MUST use the email that is on the Entrust Forms
    • The email cannot be sent on behalf of the subscriber or forwarded

 

 

 

Production Next Steps

After all the information is submitted to techsupport at sequoiaproject dot org , eHealth Exchange Support Staff will verify it, contact the proxy assigned by the subscriber and provide him with the necessary information to obtain the X.509 Certificate.

For the latest installation guide see: http://ehealthexchange.kayako.com/Knowledgebase/Article/View/3/0/x509-certificate-installation-guide 

 

Contacting eHealth Exchange Support Staff

If there are any issues throughout this process please contact eHealth Exchange Support Staff using your current ticket or a new one by sending an email to techsupport@sequoiaproject.org

 

 

 

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Gonzalo Hernando

  2. Posted
  3. Updated

Comments